Let's Talk About Your Collection

Questions about a piece, authentication, payment plans or shipping — we're here to help.

Contact Us

We'd love to hear from you! Whether you have a question about a piece, need help placing an order, or want us to track down a specific item for your collection, our team is here to help.

Get in Touch

The best way to reach us is by email at shop@genuinelycollectible.com. You can also use the chat button on this page for quick assistance.

We aim to respond to all inquiries within 12–24 hours.

Before You Reach Out

You may find the answer you're looking for in one of our helpful pages:

Return, Refund & Shipping Policy — for questions about returns, refunds, and shipping rates.
Certified Authentic — for information about our authentication and verification standards for all products.
Genuine Referral Program — earn 5% back when someone you refer makes a purchase.

Additional Photos

If you'd like additional photographs of a product before making a purchase, please don't hesitate to reach out. All product photographs on our site are of the actual item, and we're happy to provide more upon request.

Genuinely Collectible - Collectibles You Can Genuinely Trust.

Email

shop@genuinelycollectible.com

Live Chat

Tap the Chat button at the bottom right of any page

Instagram

@genuinely_collectible

eBay Stores

Shop both our eBay stores

WHAT CAN WE HELP WITH?

A Question About a Piece

Details, provenance or condition on any item in the collection.

Authentication

How a piece was verified — CGC, Beckett, JSA, SWAU, PSA, Official Pix or Celebrity Authentics.

Payment Plans

Shop Pay and Affirm offer 0% APR for up to 12 months.

Shipping & Insurance

Insured delivery on high-value pieces, anywhere in the world.

Extra Photos

Want more angles of a piece before you buy? Just ask — every photo on the site is of the actual item.

Finding a Specific Piece

Looking for a particular signature or item? Tell us what you're hunting for.

Send Us a Message